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Primary Care

Expert Care for Your Whole Family

Johnston-Willis Hospital proudly employs and partners with the best providers and primary care physicians near Richmond, VA. Many offer same-day services, such as sick visits, extended weekday and weekend hours, and on-site laboratory processing. All of the providers and primary care physicians in our network offer high-quality, personalized care, and work closely with our hospitals and imaging centers if your condition requires more specialized attention.

Preventive Care

One of the most important things your Primary Care Provider (PCP) can do is facilitate preventive health screenings such as those for diabetes, various cancers, blood pressure, cholesterol, and other conditions that can develop slowly, but evolve into major problems. Your PCP can also provide annual vaccinations for diseases such as the flu. There are guidelines on how often preventive screenings are recommended, and they can be found on the U.S. Preventive Services website.

Appointment Types

There are many types of appointments at your physician office. Each appointment "type" carries an allotted amount of time, based on how long it takes to diagnose, treat, and advise the patient. The most important time-based designation from which you will self-select on our site is "Current" or "New" patient.

For new patients, our providers want to get to know you and understand your health background, and for this reason, these appointments are longer, and there are fewer of them. For current patients, we can consult on the ailment for which you're seeking treatment quickly, the appointment blocks are shorter, and there are more of them as a result. Same-day visits become a more accessible option when you're an established patient of the practice, streamlining yours or your loved ones' care.

HCA Virginia's primary care providers offer a wide range of preventive and medical services, including:

  • Complete physical exams
  • Wellness and preventive medicine
  • Same-day sick visits
  • Disease prevention and treatment
  • Well-woman care
  • Newborn and pediatric care
  • Immunizations
  • Geriatric counseling and services
  • School and sports physicals
  • Pre-operative exams
  • Family planning services
  • Chronic disease management

Different types of primary care physicians offer different services and areas of specialization. Your stage of life and medical needs will help you determine which is right for you, but here is a quick reference guide to help you get started:

  • Pediatricians: These doctors specialize in the treatment of infants, children and adolescents, generally through the age of 19. HCA Virginia’s pediatricians provide care for the entire pediatric patient continuum, including giving immunizations, administering inpatient hospital care, conducting newborn hospital evaluations and conducting same-day sick visits, school physicals and well-child annual check-ups.
  • Family practitioners: These doctors treat a wide range of medical concerns for patients of all ages and life stages – from infancy through adulthood. HCA Virginia’s family practitioners are experts at preventive wellness, health maintenance exams and health education. They possess a broad knowledge base, treat many common problems and diagnose acute and chronic illnesses. Our family practitioners also supervise and coordinate issues requiring complex care, including arranging appropriate referrals for specialty care when necessary.
  • Internal medicine/internists: Internal medicine practitioners (also called internists) care for adolescents and adults (18 years and older in some practices 16 years and older in other practices) by coordinating overall medical care while managing acute medical problems. HCA Virginia’s internists perform regular preventive health maintenance exams and screening tests. They are trained to deal with all medical problems and, similar to family practitioners, are equipped to determine when a referral for specialty care is necessary.

Building a trusting relationship with your provider or primary care physician is one of the most important things you can do to optimize your health. When choosing a primary care physician, ask:

  • Is the office in a convenient location?
  • Do the office hours work with my schedule?
  • How easy is it to reach my doctor?
  • Can I schedule my visit online?
  • Can I pay my bill online?
  • Is the office taking new patients right away?
  • Will the doctor refer me to specialists for more focused care?
  • Does the doctor invite me to be involved with my care?
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