At Johnston-Willis Hospital, our leaders are proud to live by our mission to provide high quality and compassionate patient-centered healthcare to our community.
Meet our leadership team
Greg Lowe serves as the Chief Executive Officer of HCA Virginia’s Chippenham & Johnston-Willis Hospitals. He joined the CJW team in November 2016. Lowe comes to Chippenham & Johnston-Willis from HCA’s Lawnwood Regional Medical Center & Heart Institute in Fort Pierce, Fla., a 370 bed, Level II trauma center, where he had served as CEO since 2013.
During his tenure at Lawnwood, Lowe led the opening of a Level III NICU and creation of a regional neonatal transport team. He also developed a dedicated pediatric emergency department and created the only Comprehensive Stroke Center on the Treasure Coast. The hospital also received an A rating by Leap Frog in 2014 and 2015 and was recognized by HCA in 2014 as one of the Top 5 Most Improved Hospitals for Employee Engagement.
Lowe received a Bachelor’s degree from the University of Utah and attended the University of Minnesota’s Carlson School of Management where he earned Master’s degrees in Healthcare Administration and Business Administration.
Zach McCluskey serves as the Chief Executive Officer of Johnston-Willis Hospital. Zach joined the team in December 2016 and is responsible for the strategic growth and day-to-day focus of Johnston-Willis Hospital, a 292-bed facility and campus of CJW Medical Center.
Zach came to Johnston-Willis from Parham Doctors’ Hospital where he had served as Chief Executive Officer since May 2014. During his tenure, Parham Doctors’ Hospital grew admissions and earnings 37 percent and 41 percent, respectively. Parham was recognized as a Top 5% Orthopedic Hospital in the nation by Healthgrades and received total shoulder, hip and knee certifications from the Joint Commission. The hospital was also recognized for its Division leading patient and physician satisfaction performance.
A Richmond native, Zach has over 10 years of healthcare leadership experience within the HCA health system, following a career in critical care nursing. Zach received his Bachelor of Science in Nursing and a Master of Health Administration from Virginia Commonwealth University. He is also a fellow in the American College of Healthcare Executives.
Roberta Tinch is the Chief Operating Officer (COO) at Johnston-Willis Hospital, a 292-bed facility and a campus of Chippenham & Johnston-Willis Hospitals. Roberta joined the CJW leadership team in December 2017. Roberta came to CJW from Spotsylvania Regional Medical Center, where she served as COO for three years.
Prior to her role at Spotsylvania, Roberta served as Associate Chief Operating Officer at Brandon Regional Hospital in Aurora, Colorado - a 346 bed Level II Trauma Center - where she oversaw the construction and transition of the facility's $60 million Cardiac Tower expansion.
A native of Richmond, Roberta received a Bachelor’s of Arts in Anthropology from the University of Virginia and a Master of Health Administration degree from Virginia Commonwealth University, where she was selected as one of HCA’s Emerging Healthcare Leaders. Recently, she was selected as the recipient of the Reagent’s Award for Outstanding Service to ACHE and VCU’s Health Administration Young Alumni of the Year.
Outside of the hospital, Roberta is a member of the American College of Healthcare Executives and the National Association of Health Services Executives. In her spare time, she enjoys spending time with her family, traveling, and horseback riding.
Jake O’Shea, MD, serves as the Chief Medical Officer (CMO) of Johnston-Willis Hospital, a 292-bed facility and a campus of Chippenham & Johnston-Willis Hospitals. He became CMO of Johnston-Willis Hospital in January 2016, and also serves as HCA’s Capital Division Chief Medical Information Officer (CMIO) in a limited role. The CMO provides leadership, direction and planning for a wide variety of medical and related activities for the hospital. Prior to this role, Jake served as the CMIO with HCA’s Capital Division, where he oversaw all medical informatics activities.
Jake is board-certified in emergency medicine and clinical informatics. He practiced as an emergency medicine physician, as well as a Medical Informatics Consultant and EHR Medical Director in the Hampton Roads region of Virginia for nearly 10 years. He received his undergraduate degree at Dartmouth College, attended the University Of Virginia School Of Medicine, and completed his Residency in Emergency Medicine at the University of Pittsburgh.
Lynn Strader serves as the Chief Financial Officer of HCA Virginia’s Chippenham & Johnston-Willis Hospitals, a 758-bed, two-campus organization in Richmond, Virginia.
With more than 30 years of experience in health care finance, Lynn previously held the position of Chief Financial Officer for the Central Atlantic Division from 2001-2008. She was responsible for the financial operation and performance of 17 hospitals in Virginia, West Virginia, and New Hampshire. Lynn began her career in 1984 as staff accountant at CJW and worked in finance there until she was named Chief Financial Officer in 1997. She has displayed significant skill and innovation in leading some of HCA’s key market hospitals to financial growth and success during a period of rapid industry and regulatory changes.
Lynn has served on the Boards of the American Heart Association and United Way Services. She was inaugural member and Treasurer of Lead VA. She currently serves on the Board of Trinity Episcopal School and is an active member in the Healthcare Financial Management Association and the Virginia Healthcare and Hospital Association.
She lives in Midlothian, VA with her husband, Mike, and two sons.
Suzanne Bertsch is the Chief Nursing Officer (CNO) of HCA Virginia’s Johnston-Willis Hospital, a 292-bed facility and a campus of Chippenham & Johnston-Willis Hospitals. Suzanne joined the CJW team in July 2017. Suzanne is a proven leader whose expertise, compassion and dedication to patient care are a positive impact on our hospital and the surrounding community.
Suzanne comes to Johnston-Willis from Lawnwood Regional Medical Center & Heart Institute in Fort Pierce, Fla., where she served as Assistant Chief Nursing Officer and as the Interim Chief Nursing Officer. She has been a member of the HCA family since 2002, recently celebrating her 15-year anniversary. Prior to joining Lawnwood, she was the Assistant Chief Nursing Officer at Memorial Hospital in Jacksonville, Fla.
She received her nursing degree from Florida Community College and attended Nova Southeastern University, where she earned a Bachelor’s Degree in Nursing and a Master’s Degree in Healthcare Science with a concentration in leadership.