Richmond, Va. (Dec. 16, 2015) — HCA Virginia’s Buford Road Imaging Center has earned the 2014-2015 National Apex Quality Award for patient satisfaction and overall care by SPH Analytics – a leader in healthcare surveys.
Known as the gold standard in service, the national distinction recognizes outstanding healthcare organizations that have demonstrated the highest levels of excellence in patient satisfaction and overall care over a 12-month period.
“We are proud to be named among healthcare honorees who consistently strive to achieve the highest level of patient satisfaction,” said Rita Baldwin, outpatient imaging regional director, HCA Capital Division. “We remain dedicated to delivering compassionate care and exceeding expectations each and every day.”
Winners include ambulatory surgery centers, catheterization laboratories, diagnostic imaging centers, endoscopy centers, hospitals, pain management centers, physician practices, and therapy and rehabilitation centers.
Each year SPH Analytics evaluates and revises award criteria making the honor more challenging to receive. Experiential measures tied most closely to actual care are emphasized and weighted appropriately.
For more information and complete list of winners, visit www.sphanalytics.com/apex-awards/.