Level III Neonatal Unit – a high level of care for our littlest patients

We know it’s scary when your baby requires unexpected medical treatment you weren’t prepared for. It can be extremely difficult for you emotionally. If your baby requires a little extra TLC, Johnston-Willis Hospital is here to help guide you through it, and more importantly, get your baby on the road to healing and back into your arms. It’s what we’re focused on and do well.

When you have your baby at Johnston-Willis Hospital, we offer new moms and babies a Level III neonatal intensive care unit (NICU) for the tiniest and most critically ill newborns. These units are equipped with the latest technology and staffed by highly-trained specialists who are experienced in and dedicated to your baby’s healthcare.

Our NICU offers:

  • A 20-bed unit staffed with a neonatology team around the clock
  • A partnership with VCU neonatologists to care for the most critically-ill infants in our NICUs
  • Members of the Vermont Oxford Network, a nonprofit organization which focuses on using collaborative data from over 1,000 NICUs around the world to improve quality and safety for newborn infants and families
  • Waiting area close by for families allowing for consistent updates and communication
  • Comfort and care for the family as well as the patient – keeping open lines of communication and ensuring everyone’s needs are met

Specialized medical teams

Your baby's care team will be led by a neonatologist, a doctor with advanced training in caring for premature babies or babies with complications. The team members include neonatal clinical nurse specialists, nurses, respiratory care specialists, physical therapists, case managers, social workers and lactation consultants.

Some of our hospitals have volunteers called “Cuddlers,” who help hold and cuddle babies when parents have to return to work or care for other siblings. Ask your local nursing staff if Cuddlers are available in your area.

Specialized care

We're committed to family-centered care, which means we recognize and respect the special relationship between you and your baby. We believe parents are important members of their baby’s interdisciplinary neonatal care team, and we encourage parents to spend hands-on time with their baby. Siblings, grandparents and other visitors are also welcome, typically two at a time.

Our NICU facilities are designed to be safe and nurturing places for your baby and family. We control lighting and noise to be considerate of your baby’s developmental needs. You'll find family lounge areas, as well as resources to learn about caring for your baby.