Cancer support center in Richmond

Together with Sarah Cannon Cancer Institute—the global cancer institute of HCA Healthcare—your Johnston-Willis Hospital oncology team provides you with compassionate, individualized cancer care along your journey, from diagnosis through recovery and survivorship. When you contact us for information, appointments or treatment, you'll receive a quick response from our oncology specialists and get access to all the cancer resources we have to offer.

For cancer-related questions, or to learn more about our cancer center, call askSARAH at (804) 591-4152 to speak to a nurse 24/7.

Comprehensive oncology resources and guidance

As with all of our services, our multidisciplinary oncology team in Richmond, Virginia, gets to know you as a unique individual and will approach your care accordingly. We create a personalized plan for your optimal cancer treatment and follow-up, providing a multitude of educational resources and forms of support to help you throughout your journey.

Oncology nurse navigators

The oncology nurse navigators at Johnston-Willis are members of your integrated care team and guide you through each step of your care plan while serving as your advocates and educators from diagnosis through survivorship. With a nurse navigator, you and your family will get the personal service you need and deserve.

Your oncology nurse navigator:

  • Improves communication within your healthcare team
  • Hosts multidisciplinary cancer conferences to ensure you receive a personalized treatment plan
  • Helps you understand your diagnosis, treatment plans and medications
  • Connects you to available resources
  • Provides education around treatment options and clinical trial availability

The Hawthorne Cancer Resource Center

The Hawthorne Cancer Resource Center provides Johnston-Willis patients with cancer education, support services and resource materials. This resource center was established through a gift from cancer patients and philanthropists Bill and Barbara Hawthorne and The Hawthorne Cancer Foundation.

Clinical trials and research

Johnston-Willis can provide you access to more clinical trials than any other cancer care facility in Virginia. Our partnership with Sarah Cannon—as well as numerous surgical oncology companies—gives Johnston-Willis oncology patients access to clinical trials, which offer more innovative ways to cure cancer and reduce the effects of cancer treatment. Ask your doctor about qualifying for clinical trials and research.

Preoperative education and classes

We offer preoperative classes to help you prepare for what to expect before, during and after cancer surgery.

Cancer support groups

Talking with other patients and families experiencing the same cancer diagnosis as you and your family is helpful throughout your cancer journey. At Johnston-Willis, we can connect you with specific support groups, such as groups that focus on gastrointestinal cancer, breast cancer, caregiving or bereavement. Ask us about Spanish-speaking support groups.

Registered dietitian services

Nutrition can play an important role in your fight against cancer. Whether you are newly diagnosed or are adjusting to life after cancer, our registered dietitian can help you find the foods that are right for you wherever you are in your cancer journey. Our dietitian has an office on-site and is available for individual consultations to all patients, free of charge.

To contact our registered dietitian, please call (804) 483-6047.

Supportive counseling

It is normal to feel overwhelmed and confused after receiving a cancer diagnosis. There are treatment options to understand and medical decisions to be made. Living with cancer is trying, and life after cancer can still be challenging. Supportive counseling can help both patients and their families through all stages of the cancer journey.

Lymphedema program

Lymph node removal for cancer treatment can lead to lymphedema, which is the build-up of fluid that causes swelling, most commonly in the arms and legs. At Johnston-Willis, we offer complete lymphedema services for both lower and upper extremity management including:

  • Evaluation
  • Education
  • Preoperative measurements and surveillance
  • Treatment
  • Compression garment fitting and training
  • Support and follow-up

Call (804) 483-5182 for more information. Referrals can be faxed to (804) 483-5180.

Pet therapy

Four dogs sitting in a row as part of the pet therapy program offered at Johnston-Willis Hospital

Johnston-Willis offers a pet therapy program for our patients. Interaction with pets has been proven to provide many benefits, including lowering blood pressure, reducing anxiety and stress, providing comfort and improving overall mood. Our highly trained therapy dogs are just a phone call away—simply request a visit through your nurse.

Look Good, Feel Better Program

Sponsored by the American Cancer Society, Look Good Feel Better is a complimentary program that helps women who experience appearance-related side effects of cancer treatment. Sessions are held at The Hawthorne Cancer Resource Center and other Richmond facilities.

Register through the American Cancer Society at (800) 227-2345. For programs held at The Hawthorne Cancer Resource Center, please call (804) 483-6048.

Survivors Reflection Garden

Enjoy our Survivors Reflection Garden, located on the east side of our hospital campus. The garden is a tranquil and growing space for celebrating life and remembering loved ones whose struggle with cancer has come to an end.

Lined with cypress trees and filled with flowering plants and foliage, the garden provides a quiet, shaded, brick-trimmed area sprouting a variety of medicinal herbs that have influenced modern medicine and cancer treatment. The Survivors Reflection Garden is open to everyone and is available for events throughout the year.

Oncology program outcomes

PDF of Oncology program outcomes

About Sarah Cannon Cancer Institute

Johnston-Willis Hospital is part of Sarah Cannon, the Cancer Institute of HCA Healthcare. Our family of hospitals provides comprehensive cancer services with convenient access to cutting-edge therapies for people facing cancer in our communities. From diagnosis, to treatment and survivorship care, our oncology expertise ensures you have access to locally-trusted care with the support of a globally-recognized network.

askSARAH helpline

Have cancer questions? We can help. askSARAH is a dedicated helpline for your cancer-related questions. Our specially-trained nurses are available 24/7 and all calls are confidential. Contact askSARAH at (804) 591-4152 or chat online at