24/7 Emergency room in Chesterfield County, Virginia
When you need emergency care, you want to know you are getting the best care as quickly as possible. The specialists in Johnston-Willis Hospital's ER are prepared to handle any medical emergency, any time of day.
If someone is experiencing a medical emergency, please call 911 immediately. If you are unsure if your symptoms require an ER visit, you may speak to a registered nurse 24/7 by calling (804) 320-3627.
Our ER physicians are board certified in emergency medicine and provide care for all ages. We make each emergency visit as quick and comfortable as possible, and we offer a FastTrack ER for minor illnesses and injuries.
Our ER serves the Southside, Midlothian and surrounding areas and offers:
- Level III Trauma Center
- Certified Comprehensive Stroke Center
- Accredited Chest Pain Center
- Intensive care services
- Tele-psychiatry services to quickly triage patients with behavioral health needs
- Free valet parking
Visit our website or text 'ER' to 32222 to find out the HCA ER wait times closest to you (message and data rates apply). ER wait times are approximate and provided for informational purposes only. If you are having a medical emergency, call 911.
Pediatric emergency care
When your child needs emergency medical attention, we offer the pediatric expertise he or she needs in a compassionate environment. The pediatric-friendly ER at Johnston-Willis is designed to comfort and care for your child. Our team understands you play an important role in your child's health and treatment, so we keep you informed every step of the way.
Our pediatric-friendly ER features:
- Physicians and nurses with special training and expertise in pediatric care
- Pediatric medication management system that allows us to improve the speed, accuracy and administration of medications, reduce medical errors and standardize pediatric medication dosing
- Family-friendly environment
- Complimentary valet parking so you and your child can go directly to the ER
Similar to an urgent care center, our FastTrack ER is for patients two years old and older with medical conditions that are not emergencies but require treatment within 24 hours.
Use the ER entrance and check-in area for our FastTrack ER. FastTrack ER is open daily from 11 a.m. to 11 p.m. and is closed Saturdays. The Johnston-Willis ER is open 24 hours a day.
When to go to the ER
You need the right care at the right place. Sometimes it is hard to know if you should seek emergency care, urgent care or schedule an appointment with your provider. To help you determine the best solution for you, we have provided the following guidelines.
You should visit an ER if you experience the following conditions:
- Flu symptoms accompanied by trouble breathing and/or prolonged vomiting
- Trouble breathing, especially if accompanied by chest pain, arm pain, fever or swelling
- Coughing up blood
- Severe back pain with numbness, weakness and/or loss of bladder/bowel control
- Broken bones
- Severe side pain, which may be accompanied by a fever, constipation, diarrhea and/or vomiting
Stomach pain is a common reason many people visit the ER. Stomach pain may be a sign of a serious problem if it is accompanied by:
- Persistent nausea or vomiting
- Inability to eat without nausea or vomiting
- Pain in your chest, neck or shoulder
- Shortness of breath or dizziness
- High fever
- Irregular heartbeat
- Dark or black stool
- Blood in vomit
- Stomach is tender to the touch
A concussion or any head injury can be very serious. If you have hit your head and have any of these symptoms, you should go to the ER:
- Loss of consciousness, even briefly
- Any period of amnesia or loss of memory of the event
- Slurred speech
- Feeling dazed or confused
- Worsening or severe headache
Chest pain could be a symptom of a life-threatening medical emergency, such as a heart attack. Call 911 right away if you have chest pain that comes with any of these symptoms:
- Shortness of breath
- Nausea or vomiting
- Pain that spreads from the chest to the neck, jaws, arms or upper back
- Fast or irregular pulse
- Signs of shock
In addition to the symptoms above, women may also experience unusual fatigue or gut discomfort when having a heart attack.